Mark C. Thompson

Mark Thompson is a world-renowned speaker, executive coach, and an expert on innovation and customer engagement. One of the most successful business communication executives and angel investors of our time, Thompson has been a board member and advisor to Global 1000 companies. During his tenure as Charles Schwab's Chief Customer Experience Officer, Chief Communications Officer, and Chief of Staff, the company's customer assets grew to more than $800 billion dollars, and have continued to grow during one of the greatest economic upheavals in history. As a bestselling business writer, Thompson co-authored Success Built to Last, the best-selling sequel to Jim Collins and Jerry Porras' classic, Built to Last. Focusing on Collins' five levels of leadership, Thompson teaches leaders how to get things done fast! In 2010, he published the bestselling book Now, Build a Great Business. Mark Thompson is an expert advisor on Level V Leadership and Built to Last - transforming how leaders inspire managers to boost sales, innovation and lead change in a volatile world. He is also Chairman of the American Express Leadership Series for Peter Drucker's Leader to Leader Institute, of which he is a member of the board. For more information, visit www.MarkCThompson.com.