by Motivated Magazine | Sep 27, 2011 | Communicate
Since 1980, I’ve taught corporate chiefs, expert witnesses, theatre professionals and normal mortals the joys of speaking in public. Yes, I said the joys! Whereas most people are terrified of getting up to speak in public, my clients learn that their job is not to...
by Motivated Magazine | Aug 23, 2011 | Communicate
“Be everywhere, do everything, and never fail to astonish the customer”– Macy’s Motto In today’s economy, most people would agree that providing excellent customer service is vital to a company’s success. When most people think of customer service they...
by Motivated Magazine | Aug 4, 2011 | Communicate
As a communications coach, I work with speakers in a variety of fields; some are top executives running large companies and others are entrepreneurs struggling to get their startups off the ground. Some are very wealthy while others have poured everything they have...
by Motivated Magazine | Aug 3, 2011 | Communicate
Do you find it hard to say “no”? Do you find it difficult to express your needs, wants, feelings or opinions? If so, you’re not alone. Many of us struggle with communicating assertively. Assertiveness means being able to share one’s needs, wants, feelings, and...
by Motivated Magazine | Jul 6, 2011 | Communicate
When I graduated from college and became a management consultant, one of the first thing I was taught was how to answer questions from clients without giving away my age or lack of business experience. “Instead of admitting that you graduated from college last spring,...
by Motivated Magazine | Sep 22, 2010 | Communicate
Passion is the juice that drives powerful result-producing communication. When we combine a burning desire to contribute with the expectation of success, we become unstoppable. Passion keeps us in the game, withstanding failures and sharpening our skills until we...
